Description

Theory
1

Theory/Practice
2

Instructors

Maria João Raposo

Contents

1. Communication and Interpersonal Relationship
1.1. Behaviour and Effective attitudes
- Communication styles
- Assertiveness beheviour
1.2. Business Communication - Formal and Informal Communication
1.3. Conflict Management
2. Leadership
2.1. Leader's role
2.2. Autocratic, participative Laissez-Faire and Liberal leadership styles
2.3. Result of those leadership styles in the team
2.4. Blake and Mouton leadership Model
2.5. Hersey and Blanchard Situational Leadership Model
2.6. Transactional and Transformational Leardership
3. Teams
3.1. The effective team
3.2. Stages of an effective team - Tuckman's Model
4. Individual behaviour in organization
4.1. Self-awareness: awareness of their own knowledge, skills, abilities and attitudes - Abilities' Balance
4.2. Proactive Career Management
4.2.1. Personal Marketing
5. Organizacional Change
5.1. Planned Change / Emerging Change
6. Entrepreneurship
6.1. Main challenges for entrepreneurs
5.2. Good Reasons to be an entrepreneur

Learning Outcomes

With this C.U. we intend students:
- Practice and develop active listening;
- Know how to promote and conduct a dialogue;
- Facing up to difficult situations through assertiveness;
- Understand the relationship between different leadership styles and different motivational patterns of teams;
- Identify key operating characteristics of a team, its structure and its dynamics;
- Highlight qualities and professional and personal knowledge;
- Identify business opportunities;
- Identify ethical issues in groups and organizations.